Festival FAQs

We’ve compiled a list of the most frequently asked questions regarding everything KCFF. Simply click on a question below to reveal the answer. 

KCFF has something for everyone! Be aware, though, that many of our films are not yet rated. Have a look at the content advisories on each film page to assess what is appropriate for different audiences. And don’t forget – the festival experience is much more than just watching a movie – most screenings are followed by a Q+A with cast and/or crew!

A ticket is great for the casual movie lover who wants to see a few movies during the Fest. If you’re planning on seeing more, you might wish to consider purchasing a Festival Pass. Festival Passes allow patrons to select tickets to 6, 9, or 12 movies and save on standard in-person ticket prices. As an added bonus, with a Festival Pass you’ll also get free access to our Mix and Mingle Reception on Saturday, March 2 at Mayla (2-4pm) with complimentary beverages + apps!

All 3 of our screening venues are accessible.

Once a screening or event is sold out, it is sold out! We don’t hold back tickets for last-minute or rush purchases; our Box Office does have a waitlist but there are no guarantees that patrons will be accommodated. We recommend purchasing tickets in advance or checking out a different event instead.

Saturday, February 10 – 12:00 pm to 3:00 pm
Saturday, February 24 – 12:00 pm to 3:00 pm
Broom Factory
305 Rideau Street

Thursday – 3:00 pm to 9:45 pm
Friday, Saturday, Sunday – 9:00 am to 9:45 pm
Visit us at the KCFF Box Office located on the ground floor.
The Screening Room
120 Princess Street

If you have a general question, please visit the KCFF Box Office located in the ground floor of The Screening Room (120 Princess Street) or ask one of our volunteers and they would be happy to assist! If you have a concern during one of the screenings or events please speak to a volunteer and they’ll speak with the KCFF Venue Manager on site. If your issue is an emergency, call 911.

Our local restaurant and hotel partners are some of the best in the city – and who knows, you might even see the director of a film you just saw at dinner, or at the front desk of your hotel! Start planning your visit with our recommendations. 

Kingston is home to two hospitals that also double as walk-in clinics. Kingston General Hospital is located close to Queen’s campus and the Isabel Bader Centre at 76 Stuart Street. Hotel Dieu Hospital is located closest to The Screening Room, Kingston Grand Theatre, and the Downtown (Public Transit) Transfer Point at 166 Brock Street.